Troubleshooting

Abridge for Clinicians App

• Encounter Is Stuck in Processing
• Record Button Is Not Working
• Mobile App Login Error
• Answered Incoming Call While Recording an Encounter
• Phone Battery Died While Using the App
• Wi-Fi Connectivity Issues

Abridge Web Editor

• Cannot Find an Encounter Note in the Abridge Web Editor
• Deleted Content From Note or Patient Visit Summary in Error
• Patient Visit Summary (PVS) Not Generated
• Section(s) Missing from Abridge Generated Note
• Report a Spelling Error
• Trouble Logging in at notes.abridge.com