Issue
A section — such as the History of Present Illness (HPI), Results, Physical Exam, or Assessment and Plan — is not appearing in your Abridge-generated note.
Steps to resolve
- Open the web editor at notes.abridge.com on your laptop or desktop.
- Select the menu icon (three horizontal lines) in the upper left corner.
- Select Note Settings.
- Scroll down to the Sections area and check whether the missing section has been hidden. Select the eye icon next to any section to toggle its visibility on or off.
- Select the section to make it visible again.
Changes to Note Settings apply to future notes only — they do not update notes that have already been generated.
Additional notes
If the section is still missing after checking your settings, or if you need help recovering content from an existing note, contact the Abridge support team at help@abridge.com.
To proactively manage which sections appear in your notes by default, see View or Hide Note Sections.